Facility Surveys

Read what our clients are saying about us, directly from the Survey Cards they fill out at our facilities.

Norris Centers Survey Card, available at all Norris facilities

Staff was absolutely incredible! Helpful, flexible, mind and patient. They were a pleasure to work with. They made life easier for us!

Day Meeting - Houston/CityCentre

Thank you very much for another year of outstanding service.  All feedback was very positive.  Our Event Planner had an opportunity to hear it first hand from some of our distinguished guests.  Everyone was impressed with the venue, the service and loved the meal selection.  Let me know if there is anything we can do from our end to make things run smother for your staff.

Other Social Event - San Antonio

The Red Oak Ballroom was the best location for my daughter’s celebration. The location was great and the staff, simply put, exemplary! Karen was professional and caring during the planning phase, handling the multitude of changes with patience. Ehab was amazing, from the helpful decorating hints to the attentiveness that bordered on clairvoyant. Aurtan, Aurtan, AURTAN!!!! I would need more space and a thesaurus to describe how she made my daughter’s night that much more enjoyable! AWESOME.

Other Social Event - Fort Worth

Wow! Where to start. The staff was friendly and willing to help. The atmosphere is very inviting and peaceful. The meeting room met our needs and then some. Thank you for making our event a success!

Houston/CityCentre, Event Planner
The staff was awesome! The venue is very nice and the location is so convenient. We will definitely come again.
Corporate 500 Business - Fort Worth
Ms. Priscilla did a wonderful job helping us and setting the venue. Our Battalion loved the food and they consider it the best food they’ve had.m when it comes to our military ball. All people who worked at norris Center San Antonio were so friendly and helpful. 5 Stars!
ROTC Dinner - San Antonio
We were very impress with everything the service and food were excellent. All our family and friends were highly impress too. Pricilla and Bobby did an excellent job with the event. The attention to the small detail made it. Both very easy to work with and very accommodating to our needs. We highly recommend this venue to everyone. Great job!!!
Event Planner - San Antonio
Deborah Lampkin is the GREATEST person to work with on these meetings. We have different types of meetings every other month and she ALWAYS delivers. Make my job so less stressful knowing she is handling all the arrangements at the venue. Thank you so much Deborah!!
Catherine Coifed, Chase Bank - Austin
We keep coming back to Norris Conference Center year after year for our annual medical Symposium. The Norris staff is always friendly, helpful and well-prepared for any last-minute “emergencies” that may arise. Whether it’s the need for 20 additional lunches or a technical glitch with our equipment, the Norris staff is quick to address the problem and get everything back on track seamlessly. We really appreciate their efforts and look forward to returning. (San Antonio)
Marilyn Garci, State of Texas Kidney Foundation
Where to begin? Armando, you are just amazing! You did a fantastic job and truly helped to make Sarah’s celebration a beautiful and flawless celebration. You are so professional and made our family along with our guest feel special, as though you were there to make sure each and every person at our event feel like you were there for them. You were by our side every minute of the day and night to take care of all our needs and to keep us on track. I can’t thank you enough for all you did. In fact all of your staff did the same. I will recommend you and the Norris Conference Centers to everyone I know.

Deborah, thank you for all your help with the preparations. You were so flexible and patient with us even with the last minute changes to the table setting. It was greatly appreciated to be able to set up the day before. It relieved so much stress so that we could enjoy the day of the celebration. You and all the staff at Norris are a fabulous group.

Thank you,

Yvonne, Chris and Sarah Case - Austin
This year, NASA hosted the 33rd annual meeting of the Inter-Agency Space Debris Coordination Committee (IADC) in Houston during the week of March 30, 2015. Almost 150 orbital debris specialists from around the world attended. The Norris Conference Center and Texas A&M Mays Business School at CITYCENTRE provided the session and banquet rooms to make this event possible.

The IADC is an international governmental forum for the worldwide coordination of activities related to the issues of man-made and natural debris in space. Each year, IADC member agencies meet to exchange information on space debris activities and identify debris mitigation options. Member space agencies, now 13 as of 2015, rotate hosting the annual meeting and CITYCENTRE provided the perfect venue to the IADC this year.

NASA would like to formally thank the Norris Conference Centers for your professional service provided to the IADC members during the registration process, opening session, banquet dinner and closing session. Your facilities were ideal for our event and the praise received from our international colleagues throughout the week were numerous.

On behalf of NASA and the IADC, thank you again for your exceptional support in making our event a success.

NASA - Lyndon B. Johnson Space Center

Absolutely phenomenal job. Would definitely recommend.

Conference - Houston/CityCentre, Event Planner

Our Coaches said that, of the 25-30 years and all the banquets they have attended in that time, last night’s was by far the best banquet they have ever been to. Everything was spectacular and I cannot thank you enough for everything you and your staff did to accommodate our event. It was a truly spectacular event; and your team was so easy to work with and very accommodating. We appreciate everything you did for us.

McNeil Baseball Banquet - Austin
She was asked if she recommended we come back again:Yes! I love working in the Norris Conference Centers. Everything was set perfect upon arrival; classroom seating, double screen, perfect reg area complete with all boxes. The beverage tables were monitored and replenished as needed. Staff were very easy to work with. Lots of restaurants in walking distance. Thank you once again to Deborah Lampkin and Carrie Schilling!
Onsite Coordinator - Austin
The Cypress Falls High School Band would like to thank you and your staff for a wonderful evening. I have had wonderful feed back about the NCC. I attended the banquet as a parent as well as the event coordinator. The food was absolutely amazing, the staff was so courteous and helpful. We couldn’t have asked for a better evening. Thank you once again for a fabulous evening!
Ssocial Event - Houston/CityCentre
I have administer state testing to students for the last 2 years. I have been so grateful to have had Lillie to work with. Our testing can be challenging with unpredicted needs arising often. Lillie has made sure to assist us in multiple ways many times, and always with a smile. In addition to other things, she has made last minute room changes, helped us with technology, and even provided me with a band aid. She also goes out of her way to contact me when I leave messages.
Day Meeting - Houston/Westchase
From the first day arriving to your facility (Fort Worth/undance Square) I was in WOW! What an amazing space for conferences. Manny the manager on duty was one exceptional individual. Any request we had he was on top of it. His ability to stay late and then be there first thing in the morning with a welcoming smile really made an impact on everyone attending. I have attended many training conferences, but this one will leave a lasting impact. The staff was welcoming, helpful, and went over and beyond with any requests we had. Keep up the great work Manny, Karen, Mary, and all the other individuals who made the event a success!
Attendee - BNSF Corridor Regional Training #1
OUTSTANDING service! Your staff made my planning of the meeting, and the actual day of the meeting a breeze! I appreciate it very much. Planning a meeting remotely can be a challenge, but EVERYONE at Norris in San Antonio made my job easy! Flexible and accommodating!!The lounge areas gave the meeting attendees space to gather for personal conversations.

I appreciated that the food was left out long enough for people to pick – this was so helpful.

I can’t say praise you all enough!

Day Meeting - San Antonio
Kim!!! Thanks so much for an amazing event! We are thrilled with how it went, and feedback has been very positive!! Thanks for all you did to make it run smoothly, we can’t thank you enough! (Houston/CityCentre)
Jodi Sadlier, the Village School

Heard all went well yesterday, and everyone appreciated your attention to detail! Thanks for ensuring our event ran smoothly. Guess you are totally acclimated to the new position, and hope you are enjoying it.

Vicki Vorisek, Turner & Townsend
Hi Gail,

Just wrapped up our event and wanted to send a huge Thank You to you and the rest of the Norris Center staff. Javier and his team were extremely helpful on-site and readily available if we ever needed anything. The room was perfect for our group size and setup. Everyone was also happy with how close the location is to our office. Thanks again for everything and I look forward to doing business with Norris in the future!

Renee Ratajczak, Technology Research Specialist, ION Geophysical(NYSE:IO)
Lillie, David and Robert were fantastic! They were very accommodating, friendly, prepared, and a pleasure to work with. As an IBM employee, I will certainly recommend this facility and Lille and David to other Houston IBMers. We had a wonderful experience and a very successful meeting thanks to this team!
Kris Grimshaw - IBM
Everything was top notch. Juan met me right when I walked in. He showed me how to work everything and got what I needed set up.
The food was fabulous – some of the best that I have had at trainings.
Conference - Ausitn