Dear Deborah,
We are all still basking in the glow of our wonderful weekend. I think everyone who came found old friends and enjoyed the memoribilia, films, music and really got in the whole affair.
But nothing like that happens if the silent background doesn’t happen. You were the one who put that room together getting the tables, bar, coffee, memoribilia, screens, music, dance floor all in one room which i really think set up success of the evening. You saw that everything was put in the right place and all worked smoothly. The tables & napkins in our colors set up the room and the light & mirror centerpieces cut down our work on decorations. The meal you ordered for us was delicious, everyone bragged on it.
I’m sure red oak is happy to have someone with your great expertise on staff. When mike & steward & i met with you right before the event, my whole mood changed. You had all the right answers. There is so much to do to get a reunion going, and i just felt like you took saturday’s big responsibility off my shoulders.
I don’t know how to tell what a joy it was to work with you on this event and how much i appreciate you. You’re just the greatest.
Thanks,
Margaret Womack
J.B. GOODWIN REALTORS
Hi Arlene,
The feedback I had was very positive. We had a great event and Norris Conference Centers did a great job. Very professional. We'll definetely keep you in mind for our next event, which will probably be in the spring of 2013.
Regards,
Rose Mangiameli
Gulf Coast Window Covering
Dear Donnie,
Thank you again for making the evening for our teachers so memorable. The venue is beautiful, and I got lots of compliments on the food. I could have eaten my weight in the mashed potatoes….
Kristen Stapp
Secondary ELA Helping Teacher
Fort Bend ISD
Arlene,
Roy and I just wanted to send over a note thanking you for all of the work done regarding our Technician Business Meeting held at your location on March 22, 2012. Your entire team was extremely professional, helpful, and truly made our event a special one for our technicians. We were so thankful for Priscilla and the rest of the team who were on hand the night of the event for their assistance.
We were so pleased with the final result and very much appreciate our relationship with you and the facility. Please forward this email on to let your superiors know just how happy we were with the service we received while planning our event!
Vanessa Watson, Office Manager
Bridegestone Retail Operations
San Antonio District
Rebecca,
Thank you so much for everything. I did hear great feedback from the on site team – your staff was helpful and the food was great.
So, absolutely when we need to come to San Antonio, we will put you at the top of the list!
Bridget Sypolt
Golds Gym
Arlene,
Everything was great - food, meeting venue and service. Your team is very responsive and right on the spot for any requests we had. We had a good meeting with good attendance. A+!
Thanks Arlene!
Sherri L. Sechrist
Divisional Marketing Manager, TX/LA
Gemaire Distributors
Curtis,
I wanted to let you know that HR Houston was very pleased with the meeting last Thursday. Thank you so much for your help. Darrin made sure that every thing you planned with us ran perfectly. Thanks so much.
Thanks again. We’ll be back in March for another INTSOK event.
Best wishes,
Barbara Lane
Meetings on Pointe
Curtis,
I wanted to let you know that HR Houston was very pleased with the meeting last Thursday. Thank you so much for your help. Darrin made sure that every thing you planned with us ran perfectly. Thanks so much. Thanks again. We’ll be back in March for another INTSOK event. Best wishes,
Barbara Lane
Meetings on Pointe
Dear Fort Worth Norris Center,
Working in the area that I am in, I know that praises
are always nice to hear rather than complaints so I thought I would take the
time to say thank you again for a great meeting that we held at your facility on
Dec. 13th. Your staff was very attentive and accommodating and the food was perfect as well. We look forward to doing business with you guys in the future. Happy Holidays!
Robin Fulmer
DFW - West Community Banking
Good Morning, Curtis!
Just dropping a quick note to thank you for all of your help with our meeting on Saturday. Everything went perfectly and I am getting nothing but positive feedback!
Miguel and Brian were especially helpful both Friday night and Saturday morning. Anytime I asked for something, they jumped up and made it happen. You have 2 wonderful employees!
Thank you again!
Elizabeth Miller
Houston Eye Associates
Priscilla,
I just wanted to follow up and thank you for everything last night. Your crew did a wonderful job with everything and were super flexible with last minute decisions on our part. Our guests had a great time! I also really appreciate you coming through with the Santa Chair, it really added to the ambiance. Thanks again, and we look forward to our next Christmas Party!
Enrique Campbell
R&K Specialized Homes, Inc.
Hi Tracy,
Just wanted to send you a BIG thank you for helping the ECi event go seamlessly. The client was extremely happy and so was I. We will definitely keep your Conference Center in mind for any future events in Ft. Worth. Please let me know if you need anything.
Thanks so much.
Mark Griffin
Wyndham Jade
Dear Curtis and Gail,
We wanted to thank you both for making our event such a success! We received a
number of compliments about the venue the following day. Julie noted that if it
wasn’t for Gail’s recommendations we would have had “a typical boring office
party”. And Curtis was constantly two steps ahead of me making sure the final
touches were in place before I had a chance to ask.
I thoroughly enjoyed working with and coordinating the details of the event with
Steph DeWaegeneer at ComedySportz, Samantha Rensel at Savory Celebrations,
Charles Willis at Pinot Palette and Cindy Kutch at Production & Event. They
were pleasant and professional and I would highly recommend ComedySportz, Savory
Celebration and Pinot Palette to people in gleethe future! One observation we made
after the event was - the Wii competition was the most expensive form of
entertainment and the least attended. No clue if it was the location since it
was away from the remaining ballrooms or perhaps the crowd wasn’t that
interested since the other two forms of entertainment were a hit, Again, nothing
either of you could have done about that only wanted to provide some feedback.
Once again it was an absolute pleasure coordinating this event with you and kudos
again to Curtis for being such a fantastic event coordinator!
Marisa Protheroe
GEMSA Loan Services, L.P
"Mister Norris,
I recently spent several weeks in Fort Worth where I had the pleasure of working with Kevin, Linda, Cary, and Stacey at the Norris Center. We shot eight episodes of a new season of Texas Women, a show on Country Music Television, and the staff could not have been more professional and accommodating. Thank you for the experience, and I hope we get to see all of you again."
Derek Horton
Country Music Television
"I just want to let you know how accomodating, professional, and helpful the Norris Center staff are. They instantly respond to anything with a smile and energy - from not being able to raise the screen (helped us do it and also brought in another rolling white board so that we don't need to do raise the screen to use the board) to helping us with adjusting the sound or AC , or having the food here at the exact time we request it each day.
Everything is set up every day when we arrive, including the first day.. The chairs are rolling office chairs with armrests and are very comfortable and adjustable. The wireless Internet access is instantaneous - no passwords, etc. needed. The walls have many outlets. Speaking of walls, there is a wonderful abundance of wall space for posting all the posters! The lighting is good. We are undisturbed by other groups.
The food has been delicious (thank you also to whoever picked out the menu!) and plentiful. Today they are giving us free ice cream in addition to our cookies at break because they felt we were inconvenienced by the parking lot being extra full today with another event.
The room is great. We also asked for 2 more tables so we could regroup into groups of 4 and in a minute (really, 1-2 minutes) they were set up with table cloths. It was easy to set up the computer with the projector, and even though they do not provide a document camera, we have done fine using the documents on Moodle that we wanted to show and using the white board for groups to share strategies (of course, we use posters for many activities).
It is easy to get a staff member to help with something and doesn't require walking across huge, nearly empty campuses in search of help like when we are located at a high school."
Tricia Rothenberg
The University of Texas at Austin
"It was a great success, and we did beat our goal, at least we think we did (still just have a "soft" number). Norris was great, and we would really like to tell you how wonderful Ashley was to work with. She was so easy to work with and very accommodating about everything. She has a great personality but yet stays very professional all the time. We loved her!"
Lisa Stewart
Frostwood Elementary Auction
"We wanted to extend our thanks for a fantastic experience last week. Our conference was perfect. Everything went off without a hitch. We appreciate Norris Center’s attentiveness and service and look forward to working with you again in the future. Oh yes, and the brownies we tried from our “neighbor conference” are absolutely delicious! :)"
Vargo Williams
Mascoat
"Mr. Norris I would like to write and thank you and the staff of the San Antonio conference center for the wonderful service and help in making our event a huge success. The entire staff was responsive and helpful and went out of their way to insure that all of our needs, no matter how last minute, were met or exceeded. We had over 700 high school aged youth for an all day event using your entire center and everyone of the staff was great. Both Rebecca and Art came in to make sure we had everything we needed and that we were satisfied. Lunch for 700+ was set out and served and all were served in about 10 minutes and the food was wonderful. Our Archbishop and Bishop attended the event and your staff had parking set aside for them and helped them to get to the event with little effort. The restrooms were kept clean (Against all odds) and we were able to pack up and get out with the cooperation of your staff. Thank you for having such caring and efficient staff and we hope to be back next year for our youth event."
Rich Mazzara
Archidocese of San Antonio
"I wanted to let you know what a great job Deborah did at our function today. Our new ABC organization had obvious registration issues, and we had quite a few more walk-ins than we anticipated. Deborah was a gracious host and took care of handling the “overflow”.
Our Kick-Off was a great success! Thank you so much for all the nice things you do for us. "
Laurie Mechler
"Our Sweet 16 event at your place on Nov 27 went very, very well. Guests loved the place, decoration, services , food serving, everything. Danny ( Daniel Diehl) was so nice to work with and provided every help we asked for with a smile. Please treat this email as an outstanding customer recommendation for Danny to his manager and HR. You all provided excellent service and value as well. Deborah took care of all the details we asked for. We were very pleased with the neatness of your decoration details and the aesthetics. Thanks so much for all your help and assistance. I and many colleagues who attended would certainly do future events at your place and happily recommend to others as well."
Quamrul Mina & Farah Zia
Sweet 16
"We arrived back on Monday after the wedding. I just want to say thank you so much for everything last Saturday on the 6th. It was such a pleasure to work with you through the planning process, and you were always so helpful to meet when going over my questions or about any details. I know there was some confusion at the beginning with the prior management, and you made the transition very seamless and easy. It was really great to see you the day before and day of the wedding also. Everything looked just perfect and beyond what I expected, and the food was great. I apologize as I seem to have forgotten the name of the event manager at the wedding, but he was so helpful the entire night, as well as the day before when we were setting up. My mom commented several times on how friendly and helpful everyone was. Scott and I really appreciate everything that you both did. Please let me know if I can ever be of any help in writing a review or anything at all. "
Michelle
Wedding
"Hi! Wow! That was a great banquet!! I loved the food, the service...everything!! And you were very great to work with -- actually a delight. You made everything go so smoothly, and I think your overall banquet staff was very polished as well."
Alison
Young Life
"From the entire Sprint Team we thank you and Norris Conference Centers for helping us have a great event. All of our vendor were very happy with the facility and all our Sales Associates that attended the event had a wonderful time. Thanks you very much for helping us make a great event even better. It was a great experience for everyone"
Dora E. Fountain
Sprint
"I just wanted to let you know that EVERYTHING was wonderful yesterday! Your staff did an amazing job with Ann and Louis's wedding day. Miguel was always on top of everything. Anything that I needed was right at "that" time was delivered without any questions. He was very accommodating with each of my request and very patience with timing and any changes throughout the night. Yolanda, soooo sweet! She was my other go to person next to Miguel during the reception. She did a bang up job! She made sure that not only the Bride and Groom was well taken care of but also to myself. She too was on top of her game and very attentive in response. She made sure I even ate and drank ; ) Micheal, was also great. He helped out with the set up of tech stuff, the kids room, and other list of things I needed when called upon. No questions asked! Scott, City Catering! Everyone raved about the food. Each entree was made with consistent love. Pefect temperature, perfect display ! And lastly , thank you for being patient and accommodating throughout the past couple of months. You made it easy to work with and I can't tell you how much I appreciate all your hard work. Best wishes to you and your staff at the NCC... and I hope to be there again soon. LOVE working with people who love what they do!"
Mai Dang
- Honeydew Events!
"Thank you for all the assistance in planning and executing my FISDAP event. I called relatively last minute looking for a facility, and Arlene's responsiveness to my needs made Norris Conference Centers an easy sell. When my mind was drowning in details, it was nice to know that the price was essentially "all inclusive" with no hidden fees, etc. Your other staff was exceptional also. If business brings me to your area again, Norris Conference Centers will be at the top of my list as an event venue."
Sarah Desombre
FISDAP
"This is the place to have your reception! The Red Oak Ballroom - Houston/CityCentre is unique; being on the second floor allows for spectacular views. But it is the attention to detail and personalized service that make this venue special. From the very beginning, we were treated with respect; everyone was so professional."
Lana Pruitt (bride)
"I'm so happy to have booked at the Houston/CityCentre venue. I fell in love with it as soon as I saw it last year!"
Valerie Rios (bride)
"I have worked with Norris Conference Centers for several months now. I have found them to be quite responsive and competitive and their conference facilities are outstanding. More importantly, my clients loved their attention to detail."
Cecil Burdick, Director - Global Accounts
HelmsBriscoe
"Everything was perfect for the Junior Girls' Dance. The kids loved it! Thank you so much for all of your help; it was all great!"
Renee Kight
"Best conference center we have worked with! They were eager to help us with all requests. Also, this was the best food we have had since I've been in this role."
Jan Bell
Eaton Corp.
"You are rock stars at the Norris Conference Centers - San Antonio! Excellent customer service!"
Collin Noe, Trainer
Eaton Corp.
"Norris Conference Centers - San Antonio did an awesome job. I'd definitely want to go back there. The customer service was great and the rooms were very accomodating."
Amy Villarreal, Trainer
Eaton Corp.
"Everything went so well! Thanks for all your help! Fabulous job."
Angeline Gullotto Cohen, Communications Manager
B&G Chemicals and Equipment Co., Inc.
"Thank you for everything! The reception was beautiful! We are so grateful you were able to move us into the Red Oak Ballroom. Our guests were so impressed with the surroundings, atmosphere, music, delicious food and service."
Michael and Midge Zak
"I would like to thank you and your staff for the way everything was handled during our recent IFF Conference. Everyone was very happy with the set up, food, and professional atmosphere. We would recommend your establishment to anyone needing a meeting or conference venue."
Diane Warren
Chevron Pipe Line Company
"Deborah and Danny [at the Austin facility] are a pleasure to work with and do everthing they can to make the experience terrific. A special thanks to Danny and his crew for all their hard work."
Chris Wright
Texas Booksellers Association
"Your Administrative Assistant, Ashley Johnson, was a godsend. I give 40 to 45 seminars a year and I can't think of a time when I could so easily rely on staff at a meeting facility. I even used her as an example of good customer service in my seminar."
Jonathan Peters, PhD.
Circumference Communications
"I would like to mention that each individual on staff at the San Antonio location was amazing. Every time we needed something, they were there to help. I am so grateful to say that the word 'no' is not in their vocabulary."
Hank Sedam, Operations Consultant
McDonald's USA, LLC
"Barry, share with your team the wonderful feedback we received from both our vendors and case managers. They were extremely complimentary on the food, the service and the entire atmosphere that was provided at the Norris Conference Centers - San Antonio."
Linda Reimers, President
Case Management Society of South Texas
"I have been using all of the Norris Conference Centers around the state for the last 1 1/2 years, and I just wanted to let you know that my experience in Austin stands out above the rest. I think that what makes my experience in Austin so much better is Deborah Lampkin - she always makes me feel special."
Janet Hasty, CPPO, CTPM
Government Procurement Services
"Your recommendation to use the new Norris Center was spot on! The accommodations, food and service were excellent."
Bernadette Guidry
BP Learning
"We feel that it is only appropriate that we express our gratitude for the time and attention you provided for our stockholders' meeting. We want you to know how pleased we were with the outstanding service. You did a commendable job at a very reasonable cost."
Shirley Smego, Manager, Shareholder Services
RadioShack Corporation
"I would like to commend your facility and staff for the EXCELLENT job it did in hosting the 50th Wedding Anniversary party I had for my parents on this past Saturday, November 1st. The experience I had from the initial meeting through the night of the event was positive."
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Marva E. Overton
“Norris consistently takes better care of us than we expected. When you conduct 500+ trainings in a year for corporate and education clients all across the world – you, and your clients, expect a lot! Norris’ people and facilities have never let us down.”
Lon Bason, Director of Corporate Services
Flippen Group
"We would highly recommend your location as a professional and effective event location; needless to say given the opportunity the Nonprofit Resource Center of Texas would be happy to work with you and use the Norris Conference Center- San Antonio again"
Nicole C. Pereira, Clients Services/Events Coordinator
Nonprofit Resource Center of Texas
"You and your staff have always been pleasant, courteous, and helpful in meeting our specific requirements.”
Elaine Hickman
Executive Administrative Secretary
ABB Randall Corporation
“Personalized service was very much appreciated, as was the warm hospitality. Food was excellent! Location was ideal for majority of our customers attending. Copy center was handy!”
Cindy Underwood
Marketing Representative
Hewlett Packard
“I thoroughly enjoy working with Shauna and Dave. You are both very accommodating on any aspect or issue I have with my meetings. You are also both very pleasant to work with. I think your prices are reasonable as well.”
Stacey Kliegman
Marketing Services Specialist
Motorola
“The staff at Norris Conference Center has done an extraordinary job of keeping up with all of Texaco's last minute requests and changes…they have accepted each request with a smile and a 'no problem' attitude.”
Kitty Richards
Meeting Planner
Texaco
“From the comfort of their facilities to the accommodating attitude of the staff, Norris Conference Center consistently provides us with service focused on our needs. What a nice change.”
Michelle G. Wilganowski
Human Resources - Diversity & Work-Life Balance
Shell Chemicals
“On behalf of the New Covenant Church family, we wish to thank you and your staff for providing services that made our celebration very memorable. Your staff was professional, kind and helpful. Especially Corey and David. Everything was wonderful.”
Juanita Bullock
New Covenant Church
“The Norris Center was outstanding. They anticipated every need to perfection. The entire two and a half days were good learning, fun and energizing. Thank you for managing all the logistics--you are most reliable and perfecting.”
Catherine Lee
President of CDI & Associates
