What are Norris Certified Banquet Captains?
Norris Conference Centers has implemented a training program across it’s five Texas locations for all Banquet Captains to become certified. The goal of the Norris Certified Banquet Captain program is to reinforce and improve the core skills every Banquet Captain needs to be successful and provide customers with a high level of service. The certification program includes a customized training video, the Banquet Captain Study Guide, supervised and evaluated training shifts, and corresponding written tests. After completion, the Banquet Captain becomes Norris certified and can fully implement the Norris standards of service.
Congratulations to Robert Ealoms – Norris Centers Westchase
Robert Ealoms has been on the team for over a dozen years and continues to play an intricate role in the success of our Houston Westchase location. When he heard we were developing a training program for our Banquet Captains, Robert was the first to sign up and enthusiastically completed the program. Westchase receives a countless number of outstanding customer surveys, with Robert being singled out as to the reason why their experience exceeded their expectations.
Be sure to congratulate Robert the next time you are at our Houston Westchase location.