Facility Surveys

Read what our clients are saying about us, directly from the Survey Cards they fill out at our facilities.

Norris Centers Survey Card, available at all Norris facilities

I am following up regarding the service provided by The Norris Conference Center on September 4th, 2021 for our Pastor and Wife Appreciation Banquet. I am elated to say it was an event we will cherish for the rest of our lives!  We had so many wonderful compliments. Everyone was so impressed. I received phone calls of compliments long after the service. I appreciate the way you all worked every single detail out to perfection. Your customer service was outstanding. Prayerfully, we will do the same service the first Saturday in September of next year.

Thanks again and blessings to you all!

Zevette Marshall, Coordinator , Jehovah Jireh Community Baptist Church

Many thanks to you and your awesome team for all your hard work on our behalf for yesterdays meeting.  We received great feedback from our attendees on how helpful and accommodating you all were.  Especially helpful (besides yourself) were Emy Rose, Jackson, and Gustavo.  They are a great team!

Day Meeting - San Antonio

Staff was absolutely incredible! Helpful, flexible, mind and patient. They were a pleasure to work with. They made life easier for us!

Day Meeting - Houston/CityCentre

Thank you very much for another year of outstanding service.  All feedback was very positive.  Our Event Planner had an opportunity to hear it first hand from some of our distinguished guests.  Everyone was impressed with the venue, the service and loved the meal selection.  Let me know if there is anything we can do from our end to make things run smother for your staff.

Other Social Event - San Antonio

The Red Oak Ballroom was the best location for my daughter’s celebration. The location was great and the staff, simply put, exemplary! Karen was professional and caring during the planning phase, handling the multitude of changes with patience. Ehab was amazing, from the helpful decorating hints to the attentiveness that bordered on clairvoyant. Aurtan, Aurtan, AURTAN!!!! I would need more space and a thesaurus to describe how she made my daughter’s night that much more enjoyable! AWESOME.

Other Social Event - Fort Worth

Wow! Where to start. The staff was friendly and willing to help. The atmosphere is very inviting and peaceful. The meeting room met our needs and then some. Thank you for making our event a success!

Houston/CityCentre, Event Planner
The staff was awesome! The venue is very nice and the location is so convenient. We will definitely come again.
Corporate 500 Business - Fort Worth
Ms. Priscilla did a wonderful job helping us and setting the venue. Our Battalion loved the food and they consider it the best food they’ve had.m when it comes to our military ball. All people who worked at norris Center San Antonio were so friendly and helpful. 5 Stars!
ROTC Dinner - San Antonio
We were very impress with everything the service and food were excellent. All our family and friends were highly impress too. Pricilla and Bobby did an excellent job with the event. The attention to the small detail made it. Both very easy to work with and very accommodating to our needs. We highly recommend this venue to everyone. Great job!!!
Event Planner - San Antonio
Deborah Lampkin is the GREATEST person to work with on these meetings. We have different types of meetings every other month and she ALWAYS delivers. Make my job so less stressful knowing she is handling all the arrangements at the venue. Thank you so much Deborah!!
Catherine Coifed, Chase Bank - Austin
We keep coming back to Norris Conference Center year after year for our annual medical Symposium. The Norris staff is always friendly, helpful and well-prepared for any last-minute “emergencies” that may arise. Whether it’s the need for 20 additional lunches or a technical glitch with our equipment, the Norris staff is quick to address the problem and get everything back on track seamlessly. We really appreciate their efforts and look forward to returning. (San Antonio)
Marilyn Garci, State of Texas Kidney Foundation
Where to begin? Armando, you are just amazing! You did a fantastic job and truly helped to make Sarah’s celebration a beautiful and flawless celebration. You are so professional and made our family along with our guest feel special, as though you were there to make sure each and every person at our event feel like you were there for them. You were by our side every minute of the day and night to take care of all our needs and to keep us on track. I can’t thank you enough for all you did. In fact all of your staff did the same. I will recommend you and the Norris Conference Centers to everyone I know.

Deborah, thank you for all your help with the preparations. You were so flexible and patient with us even with the last minute changes to the table setting. It was greatly appreciated to be able to set up the day before. It relieved so much stress so that we could enjoy the day of the celebration. You and all the staff at Norris are a fabulous group.

Thank you,

Yvonne, Chris and Sarah Case - Austin
This year, NASA hosted the 33rd annual meeting of the Inter-Agency Space Debris Coordination Committee (IADC) in Houston during the week of March 30, 2015. Almost 150 orbital debris specialists from around the world attended. The Norris Conference Center and Texas A&M Mays Business School at CITYCENTRE provided the session and banquet rooms to make this event possible.

The IADC is an international governmental forum for the wo