Facility Surveys
Read what our clients are saying about us, directly from the Survey Cards they fill out at our facilities.
Thank you to the Team at the Norris Conference Center in San Antonio. We had a 2 day conference this last week end. The quality of service that we received was EXCELLENT! Especially to Angel, Krystal, Maricela, and Jeff, they were always ready to fill any need on our end. We are incredibly grateful to them and their TEAM.Thank you for an unforgettable Event at your Venue!
Everything was wonderful! We were able to have the exhibitors set up early, which helped greatly. We were able to work on IT (conference was hybrid) prior to the even which helped greatly. We held one of our planning meetings there ahead of time, which was also helpful. And we cannot say enough wonderful things about Angel. He was gracious, professional, helpful, prompt and so much more. Just fantastic to work with. EVERYTHING was great, thank you so much!
Ana helped me plan my menu for my wedding which was this past weekend in Gruene, TX. She and the chef were amazing from the first tasting to planning the menu, and the wedding. The food and service provided was top notch. I would recommend.
Thanks for updating your luncheon menu – we recently selected the new avion chicken with lemon & herbs and it was fantastic! Your chef and staff consistently produce excellent meals for our recurring membership meetings and we are very pleased to have a multi-year relationship with you.
We wanted to take the time to thank you guys for all your help and for making our wedding day special from the beginning to the end you made a stressful time a little less stressful for us. The staff that served us on our wedding day was excellent they were very accommodating and was so nice we really appreciate them. Also everyone raved about the food they said the steak was so tender and everything was flavored so good I told them I wish I had got a chance to taste the meal. I wish I had asked them to fix me a to go plate but I forgot so I ended up eating Jack in the Box (lol) so I was happy that things worked out the way it did and we ended up going with you guys caterer. So please let everyone that was involved know that we appreciate everything from the bottom of our heart.
We will highly recommend you guys to anyone looking for event space I know they won’t be disappointed.
I am following up regarding the service provided by The Norris Conference Center on September 4th, 2021 for our Pastor and Wife Appreciation Banquet. I am elated to say it was an event we will cherish for the rest of our lives! We had so many wonderful compliments. Everyone was so impressed. I received phone calls of compliments long after the service. I appreciate the way you all worked every single detail out to perfection. Your customer service was outstanding. Prayerfully, we will do the same service the first Saturday in September of next year.
Thanks again and blessings to you all!
Many thanks to you and your awesome team for all your hard work on our behalf for yesterdays meeting. We received great feedback from our attendees on how helpful and accommodating you all were. Especially helpful (besides yourself) were Emy Rose, Jackson, and Gustavo. They are a great team!
Staff was absolutely incredible! Helpful, flexible, mind and patient. They were a pleasure to work with. They made life easier for us!
Thank you very much for another year of outstanding service. All feedback was very positive. Our Event Planner had an opportunity to hear it first hand from some of our distinguished guests. Everyone was impressed with the venue, the service and loved the meal selection. Let me know if there is anything we can do from our end to make things run smother for your staff.
The Red Oak Ballroom was the best location for my daughter’s celebration. The location was great and the staff, simply put, exemplary! Karen was professional and caring during the planning phase, handling the multitude of changes with patience. Ehab was amazing, from the helpful decorating hints to the attentiveness that bordered on clairvoyant. Aurtan, Aurtan, AURTAN!!!! I would need more space and a thesaurus to describe how she made my daughter’s night that much more enjoyable! AWESOME.
Wow! Where to start. The staff was friendly and willing to help. The atmosphere is very inviting and peaceful. The meeting room met our needs and then some. Thank you for making our event a success!
The staff was awesome! The venue is very nice and the location is so convenient. We will definitely come again.
Ms. Priscilla did a wonderful job helping us and setting the venue. Our Battalion loved the food and they consider it the best food they’ve had.m when it comes to our military ball. All people who worked at norris Center San Antonio were so friendly and helpful. 5 Stars!
We were very impress with everything the service and food were excellent. All our family and friends were highly impress too. Pricilla and Bobby did an excellent job with the event. The attention to the small detail made it. Both very easy to work with and very accommodating to our needs. We highly recommend this venue to everyone. Great job!!!
Deborah Lampkin is the GREATEST person to work with on these meetings. We have different types of meetings every other month and she ALWAYS delivers. Make my job so less stressful knowing she is handling all the arrangements at the venue. Thank you so much Deborah!!
We keep coming back to Norris Conference Center year after year for our annual medical Symposium. The Norris staff is always friendly, helpful and well-prepared for any last-minute “emergencies” that may arise. Whether it’s the need for 20 additional lunches or a technical glitch with our equipment, the Norris staff is quick to address the problem and get everything back on track seamlessly. We really appreciate their efforts and look forward to returning. (San Antonio)
Where to begin? Armando, you are just amazing! You did a fantastic job and truly helped to make Sarah’s celebration a beautiful and flawless celebration. You are so professional and made our family along with our guest feel special, as though you were there to make sure each and every person at our event feel like you were there for them. You were by our side every minute of the day and night to take care of all our needs and to keep us on track. I can’t thank you enough for all you did. In fact all of your staff did the same. I will recommend you and the Norris Conference Centers to everyone I know.Deborah, thank you for all your help with the preparations. You were so flexible and patient with us even with the last minute changes to the table setting. It was greatly appreciated to be able to set up the day before. It relieved so much stress so that we could enjoy the day of the celebration. You and all the staff at Norris are a fabulous group.
Thank you,
This year, NASA hosted the 33rd annual meeting of the Inter-Agency Space Debris Coordination Committee (IADC) in Houston during the week of March 30, 2015. Almost 150 orbital debris specialists from around the world attended. The Norris Conference Center and Texas A&M Mays Business School at CITYCENTRE provided the session and banquet rooms to make this event possible.The IADC is an international governmental forum for the worldwide coordination of activities related to the issues of man-made and natural debris in space. Each year, IADC member agencies meet to exchange information on space debris activities and identify debris mitigation options. Member space agencies, now 13 as of 2015, rotate hosting the annual meeting and CITYCENTRE provided the perfect venue to the IADC this year.
NASA would like to formally thank the Norris Conference Centers for your professional service provided to the IADC members during the registration process, opening session, banquet dinner and closing session. Your facilities were ideal for our event and the praise received from our international colleagues throughout the week were numerous.
On behalf of NASA and the IADC, thank you again for your exceptional support in making our event a success.
The Norris Center worked out great! It should be our go to location for future off sites. The staff at the Center were accommodating. All services were provided in line with the negotiated contract. The team that attended complemented on the Center. They were happy with the fact we held the meeting off site from the Facility. The supplies we brought from our facility was more than met the need. Appreciate your planning and prep work that led to our successful event. Thank you.
I just wanted to reach out to you and extend a very big thank you for all of your assistance in planning our meetings this week at the Norris Center. We received very good feedback from our executive team, as well as the attendees. We sincerely appreciate the upgrade to the larger space, as well as making it all very COVID-friendly. We will definitely be in touch in the future.
I just wanted to drop a quick note and thank you for the fantastic service we have had so far. One of our franchisees just told me his tuna fish sandwich was the best he has ever had and people were raving about the breakfast tacos this morning.
I so appreciate all that you have done for us.
Absolutely phenomenal job. Would definitely recommend.
Our Coaches said that, of the 25-30 years and all the banquets they have attended in that time, last night’s was by far the best banquet they have ever been to. Everything was spectacular and I cannot thank you enough for everything you and your staff did to accommodate our event. It was a truly spectacular event; and your team was so easy to work with and very accommodating. We appreciate everything you did for us.
She was asked if she recommended we come back again:Yes! I love working in the Norris Conference Centers. Everything was set perfect upon arrival; classroom seating, double screen, perfect reg area complete with all boxes. The beverage tables were monitored and replenished as needed. Staff were very easy to work with. Lots of restaurants in walking distance. Thank you once again to Deborah Lampkin and Carrie Schilling!
The Cypress Falls High School Band would like to thank you and your staff for a wonderful evening. I have had wonderful feed back about the NCC. I attended the banquet as a parent as well as the event coordinator. The food was absolutely amazing, the staff was so courteous and helpful. We couldn’t have asked for a better evening. Thank you once again for a fabulous evening!
I have administer state testing to students for the last 2 years. I have been so grateful to have had Lillie to work with. Our testing can be challenging with unpredicted needs arising often. Lillie has made sure to assist us in multiple ways many times, and always with a smile. In addition to other things, she has made last minute room changes, helped us with technology, and even provided me with a band aid. She also goes out of her way to contact me when I leave messages.
From the first day arriving to your facility (Fort Worth/undance Square) I was in WOW! What an amazing space for conferences. Manny the manager on duty was one exceptional individual. Any request we had he was on top of it. His ability to stay late and then be there first thing in the morning with a welcoming smile really made an impact on everyone attending. I have attended many training conferences, but this one will leave a lasting impact. The staff was welcoming, helpful, and went over and beyond with any requests we had. Keep up the great work Manny, Karen, Mary, and all the other individuals who made the event a success!
OUTSTANDING service! Your staff made my planning of the meeting, and the actual day of the meeting a breeze! I appreciate it very much. Planning a meeting remotely can be a challenge, but EVERYONE at Norris in San Antonio made my job easy! Flexible and accommodating!!The lounge areas gave the meeting attendees space to gather for personal conversations.I appreciated that the food was left out long enough for people to pick – this was so helpful.
I can’t say praise you all enough!
Kim!!! Thanks so much for an amazing event! We are thrilled with how it went, and feedback has been very positive!! Thanks for all you did to make it run smoothly, we can’t thank you enough! (Houston/CityCentre)
David:Heard all went well yesterday, and everyone appreciated your attention to detail! Thanks for ensuring our event ran smoothly. Guess you are totally acclimated to the new position, and hope you are enjoying it.
Hi Gail,Just wrapped up our event and wanted to send a huge Thank You to you and the rest of the Norris Center staff. Javier and his team were extremely helpful on-site and readily available if we ever needed anything. The room was perfect for our group size and setup. Everyone was also happy with how close the location is to our office. Thanks again for everything and I look forward to doing business with Norris in the future!
Lillie, David and Robert were fantastic! They were very accommodating, friendly, prepared, and a pleasure to work with. As an IBM employee, I will certainly recommend this facility and Lille and David to other Houston IBMers. We had a wonderful experience and a very successful meeting thanks to this team!
Everything was top notch. Juan met me right when I walked in. He showed me how to work everything and got what I needed set up.
The food was fabulous – some of the best that I have had at trainings.
